International Operations Manager

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Location: Wood Lane, London W12, UK

International Operations Manager

Full-time | Client Management | Marketing And Advertising | Director
Job ID: REF186224H

Company Description

Spark Foundry make up part of a thriving global media network and are part of the Publicis Groupe, one of the world’s leading communications groups. We are globally connected with over 8,000 employees in 110 offices across 70 countries.

Who We Are in the UK? 

Spark Foundry, the Acceleration Agency.

We help brands to identify, learn and respond to opportunities faster than the competition.

Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation.

We’ve proven our approach during the most difficult year on record. Now we’re using it to provide a launchpad for their future.

Come be an accelerator with us.

How we accelerate

  • Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns
  • Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people
  • Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees
  • Relationships: a culture of asking challenging questions to better understand the brief – we are not a ‘yes’ agency
  • People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers

Job Description

This role is focused on the Mondelēz account, a major and very recent win across Europe, that was onboarded in Q4 2022.

The Mondelēz team are dedicated to harnessing the Power of People, the power of Publicis and the power of Purple, celebrating the marketer’s iconic snacking brands. Their goal is to drive growth for Mondelez in 2023 and beyond, creating magical consumer experiences that don’t just improve brand health or recruit new buyers, but leverage powerful insights to create new consumers, forge direct relationships, invite consumer data, and reduce reliance on paid media.

We’re looking for an International Operations Manager with experience within a busy agency or production environment to join our team.

The Publicis Media teams are responsible for strategic thought leadership, media innovation, planning and investment, cross-channel approaches, tools, tech, and operations for Mondelez. Traditional reach and awareness marketing play an important role for this business, you will be at the forefront of innovation and industry transforming developments.


  • Communicating and managing project plans both internally and with clients and partner agencies; managing expectations and assuring alignment with the client and agency processes
  • Working closely with the Client Services team and other departments to ensure efficient flow of work through the agency
  • Ensuring briefs are approved and creative teams are briefed in line with timing plans
  • Following reviews, facilitating work with relevant departments within the agency and to potential third parties, ensuring that all work is delivered on time
  • Troubleshooting alternative solutions in situations where there are timing or delivery challenges 
  • Working closely with all departments within the agency and partner agencies to ensure delivery of output is the best possible quality
  • Ensuring cost controller approval on estimates prior to sharing with Clients.


  • A working knowledge of media planning
  • Project management, operations or media delivery experience from working within a media or creative agency
  • Competence with Microsoft Office applications, including Excel, Outlook, PowerPoint, Word
  • Able to use tools and systems to track and manage multiple projects
  • A strong communicator with the confidence to take charge of the delivery of multi-channel media projects.
  • Excellent planning and organisational skills with the ability to plan for all eventualities and provide solutions to issues
  • Proactive, always looking ahead and spotting potential pitfalls
  • Willing to become the champion of the client's business

Additional Information

We are diverse though our experience, people and the clients we look after - and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency.

As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

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